Technical Service Bulletins
- A/C Compressor
- Accessories & Equipment
- Accessories Control Systems
- Odometer Servicing When Odometer Cannot Be Set To Actual Mileage (PIT4720F)
- Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (13-08-116-001K)
- Multiple U-Code Diagnostic Information - With One Having Symptom Byte 71 (PIT5569C)
- Oily Substance On Windshield Leaking From Moisture Sensor (PIC6086H)
- Do Not Swap Modules In Vehicles With Global Electrical Systems (PIP4670J)
- Difference Between Analog And Digital Vehicle Speed Display (PIC5494J)
- Diagnostic Tip: Unable To Connect To ONSTAR Or Connects Failed To Voice (PIT5389F)
- Diagnostic Tip: El-51578 Most Bus Diagnostic Tool Kit (PIC6073E)
- Requirements For ONSTAR Over The Air Programming And Updates (PIC6107A)
- Information On Disabling Passive Locking / Unlocking From Vehicle Outside Door Handles (U.S. And CANADA Only) (18-NA-303)
- Diagnostic Tip: Voice Recognition Errors When Using IPHONE With One Or More Emojis/Emoticons/Symbols In Contacts List (PIC5953D)
- Information On Engine Oil Life Monitor Operation Calculation (PIP5282A)
- Power Lift-Gate Inoperative With Key Off (PIT4429F)
- Memory Mirror Positions Reverse Tilt Are Inoperative (17-NA-297)
- False B127E Set In HMI Module (PIT5301B)
- Information On How To Prevent Inadvertent Vehicle Starting From Key Fob Or ONSTAR Mobile Application (17-NA-244)
- Red Led, No WIFI Operation, And/Or Limited ONSTAR® Module Functionality After ONSTAR Module Replacement For Another Condition (17-NA-215)
- Express All Windows Down Feature Using Keyless Entry Transmitter (Key Fob) (PIT4895H)
- Security Code Input Message With SPS Error Code E5659, M5304 And/Or M5530 During TIS2WEB Programming (17-NA-067)
- ONSTAR- Unwanted Or Phantom Phone Calls (PIC3278G)
- Diagnostic Tip: Diagnosing Vehicles With ONSTAR DTC B101D-37 (PIC5492E)
- Diagnostic Tip: ONSTAR Vehicles With B101D And Symptom Codes (PIT5236H)
- Gm Of CANADA ONSTAR® Cellular Communication Upgrade (15-08-44-001H)
- UPFITTER Bulletin - Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (UI 108D)
- Information On Using MYBUICK, MYCADILLAC, MYCHEVROLET, And MYGMC Phone Applications To Control Gm Accessory Remote Start Kits (PI0360F)
- Side Detection System Unavailable Or Intermittently Side Blind Zone Stops Working (16-NA-069)
- Infotainment System Will Not Return To Media After BLUETOOTH Call Ends (16-NA-011)
- Driver And/Or Passenger Power Seat Height Stuck In The Full-Up Position, Intermittent Inoperative Seat Adjustment Or Not Lowering (15-NA-044)
- Engineering Information - Haptic Signal Motor Inoperative (PIE0345B)
- Normal Characteristic - Radio Clock Screen Is Not Retained After A Key Cycle (PIC6034A)
- Caller Id Unavailable After ONSTAR Upgrade (PIT5464)
- XM Weather Tab Will Highlight But Can Not Enter/Access (PIC6085A)
- Diagnostic Aid: HMI USB Programming (PIC6108A)
- Engine Power Reduced Message After ONSTAR Upgrade (CANADA Only) (PIT5442)
- Navigation Estimated Time Of Arrival Incorrect/Inaccurate (PIC6075A)
- Normal Characteristic - Heated Seat Operation After Performing A Remote Vehicle Start (RVS) (PIC5322D)
- Possible Blank Radio Display And/Or DTC U150F Stored In The Radio/HVAC Controls (PIT5231C)
- Normal Characteristic - Clock Does Not Update Or Slow To Update (PIC5839C)
- Diagnostic Tip: Unable To Connect Or Use Hands Free Calling Or No Data On The Call (Failed To Voice) (PIC4310L)
- UPFITTER Bulletin - Transport Mode Message/Battery Light Flashing (UI 121B)
- Call Screen Is Still Displayed Or Flashing After Ending A BLUETOOTH Call (PIT5285A)
- Diagnostic Tip: No GPS Location On Radio And GPS Inoperative (PIC6070A)
- Diagnostic Tip: No GPS Location On Radio And GPS Inoperative (PIC6070)
- No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear (PI1238C)
- Malfunction Code B101D Sym39 Set In HMI Module With No Other Observed Concern (PIC6067)
- Diagnostic Tip: CANADIAN ONSTAR Subscriber Unable To Receive Turn-By-Turn Directions While Traveling In The United States (PIT5264C)
- Diagnostic Tip: Preventing Damage To Overhead Entertainment Displays During Service (PIT5371)
- Diagnostic Tip - Rear Camera And/Or Radio Inoperative With Possible DTC B127B Sym2B (PIT5366)
- Diagnostic Tip: Various Infotainment Concerns Caused By Aftermarket Equipment Installed Into Multi-Media/Auxiliary Ports (PIT5367)
- Air Bag, SRS
- Passenger Presence System (PPS) May Command Seat Belt Reminder Chime And Passenger Airbag Indicator On Or Set DTC B101D When Electronic Devices Or Conductive Objects Are Placed On Front Passenger Seat (12-09-41-002D)
- Diagnostic Information For Supplemental Inflatable Restraint (Sir) System, Intermittent Air Bag Indicator/Lamp Illuminated With DTC(S) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 Or B0044 Set (Inspect And Replace Connector Position Assurance (CPA) Retainer) (08-09-41-002H)
- Information Regarding Servicing Components Located Near Sir Components (16-NA-055)
- Anti-Lock Brakes
- Anti-Theft Systems
- Automatic Trans
- Auxiliary Emission Control Systems
- Axle Shafts
- Battery Management Systems
- Body Electrical
- Body Interior
- Brakes Control Systems
- Charging Systems
- Collision/Avoidance
- Updated Warranty And Policy Exchange Program For Electronic Products (U.S. And CANADA) (08-08-44-029N)
- Radio Inoperative With No Communication And DTC U0184, No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear Pit5401, Pit5401A, Pit5401B, Pit5401C, Pit5401D, Pit5401E (16-NA-115)
- Replacement Active Safety Control Modules May Fail During Programming (PIC6424A)
- Adaptive Cruise Temporarily Unavailable Message Lane Keep Assist (LKA) Inoperative In High Ambient Temperatures (PIC6123F)
- Diagnostic Tips For Rear Vision Camera Image That Is Grainy, Distorted And/Or Pixelated (17-NA-375)
- Integrated Center Stack Display Delaminating Distorted Or Appears Bubbled Behind Lens (PIC6055C)
- Lower Touch Screen Functions Inoperative (PIC6104B)
- Radio Inoperative With No Communication And DTC U0184, No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear (16-NA-115)
- Side Detection System Unavailable Or Intermittently Side Blind Zone Stops Working (16-NA-069)
- Collision/Detection System Inoperative (16-NA-037)
- Information On Inside Rear View Mirror And Camera Loose (PI1187C)
- Blank Screen After Startup And Reverse, Rearview Camera Message On, Touch Screen Inoperable, BLUETOOTH® And Navigation Concerns (PI1126G)
- Engineering Information - Haptic Signal Motor Inoperative (PIE0345B)
- No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear (PI1238C)
- Diagnostic Tip: Preventing Damage To Overhead Entertainment Displays During Service (PIT5371)
- Diagnostic Tip - Rear Camera And/Or Radio Inoperative With Possible DTC B127B Sym2B (PIT5366)
- Diagnostic Tip: Various Infotainment Concerns Caused By Aftermarket Equipment Installed Into Multi-Media/Auxiliary Ports (PIT5367)
- Communication Devices
- Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (13-08-116-001K)
- Updated Warranty And Policy Exchange Program For Electronic Products (U.S. And CANADA) (08-08-44-029N)
- MYBRAND And Other Applications No Longer Downloading Or Working When Re Enabling Connected Services (PIT6261)
- Diagnostic Tip-Text Messaging (PIT5444D)
- Diagnostic Tip: Unable To Connect To ONSTAR Or Connects Failed To Voice (PIT5389F)
- Requirements For ONSTAR Over The Air Programming And Updates (PIC6107A)
- Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation (PIT5353C)
- Diagnostic Tip: Voice Recognition Errors When Using IPHONE With One Or More Emojis/Emoticons/Symbols In Contacts List (PIC5953D)
- Diagnostic Tip: Apple Device Connectivity Issues Due To USB Cord Concern (PIT5399A)
- Voice Recognition Inoperative / No Speech Heard Message (PIC5891E)
- ONSTAR Will Not Power Up (PIC5491K)
- Questionnaire For BLUETOOTH Related Concerns (PIC5932B)
- Red Led, No WIFI Operation, And/Or Limited ONSTAR® Module Functionality After ONSTAR Module Replacement For Another Condition (17-NA-215)
- Normal Characteristic - ONSTAR Power Consumption (PIC4935F)
- Diagnostic Tip - ONSTAR Turn By Turn /TBT Feature Inoperative (PIC4801H)
- ONSTAR- Unwanted Or Phantom Phone Calls (PIC3278G)
- Programming And Activation Of Replacement ONSTAR Modules (VCIM) (PIC5588C)
- ONSTAR BLUETOOTH Option Availability (PIT4733K)
- ONSTAR BLUETOOTH Pairing Limit And Operational Characteristics (PIC5759B)
- Diagnostic Tip: Diagnosing Vehicles With ONSTAR DTC B101D-37 (PIC5492E)
- Diagnostic Tip: ONSTAR Vehicles With B101D And Symptom Codes (PIT5236H)
- Dead Battery After Exiting The Vehicle While On A BLUETOOTH Call (PIC6198A)
- Gm Of CANADA ONSTAR® Cellular Communication Upgrade (15-08-44-001H)
- UPFITTER Bulletin - Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (UI 108D)
- Off Route Message During ONSTAR Turn By Turn Operation (PIC5374D)
- Radio Inoperative With No Communication And DTC U0184, No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear (16-NA-115)
- Radio Does Not Mute Enough When ONSTAR® Turn-By Turn Navigation Directions Are Announced (Increase Volume Setting Or Request Soft Mute Feature Change Through ONSTAR® Customer Service) (10-08-46-001C)
- Poor Radio Hands-Free Voice Recognition Performance Or Sound Quality After ONSTAR Upgrade (PI1533B)
- Information On Coax Repair Kit Availability (PI0572C)
- Behavior Of Non-Upgraded ONSTAR® Equipped Vehicles Operating In CANADA After Decommissioning Of 2G CDMA Cellular Networks (16-NA-025)
- Infotainment System Will Not Return To Media After BLUETOOTH Call Ends (16-NA-011)
- ONSTAR® Voice Fallback Number Update (15-NA-079)
- Blank Screen After Startup And Reverse, Rearview Camera Message On, Touch Screen Inoperable, BLUETOOTH® And Navigation Concerns (PI1126G)
- Diagnostic Tip: BLUETOOTH Connectivity Issues After Software Update (PIT5468)
- Caller Id Unavailable After ONSTAR Upgrade (PIT5464)
- Turn By Turn Directions Not Displayed After CANADA Upgrade (PIT5465)
- Normal Characteristic - Ability To Hide And UNHIDE The ONSTAR Menu (PIT5443)
- Engine Power Reduced Message After ONSTAR Upgrade (CANADA Only) (PIT5442)
- Possible Blank Radio Display And/Or DTC U150F Stored In The Radio/HVAC Controls (PIT5231C)
- Diagnostic Tip: Unable To Connect Or Use Hands Free Calling Or No Data On The Call (Failed To Voice) (PIC4310L)
- Call Screen Is Still Displayed Or Flashing After Ending A BLUETOOTH Call (PIT5285A)
- No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear (PI1238C)
- Diagnostic Tip: CANADIAN ONSTAR Subscriber Unable To Receive Turn-By-Turn Directions While Traveling In The United States (PIT5264C)
- Diagnostic Tip: Phone Losing Pairing With Radio (PIT5368)
- Diagnostic Tip: Various Infotainment Concerns Caused By Aftermarket Equipment Installed Into Multi-Media/Auxiliary Ports (PIT5367)
- ONSTAR Will Not Connect With Current DTC B2470-04 (PIC6024)
- UPFITTER Bulletin - Info - Radio Telephone/Mobile Radio (Transceiver) Installation And Troubleshooting Guidelines (UI 119)
- Brief Static On Outbound Side Of BLUETOOTH Calls (PIC5991A)
- Information On Requests To Add ONSTAR BLUETOOTH Option (PIT4864F)
- ONSTAR Voice Recognition Operation Issues (PIC3011H)
- Cooling System (Mechanical)
- Cruise Control Systems
- Differentials & Drive Axles
- Driveshaft & Universal Joints
- Electronic Steering
- Engine Control Systems
- SES Light With A P2097 Or P2099 (PIP4964F)
- Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (13-08-116-001K)
- Radio Inoperative With No Communication And DTC U0184, No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear Pit5401, Pit5401A, Pit5401B, Pit5401C, Pit5401D, Pit5401E (16-NA-115)
- Multiple U-Code Diagnostic Information - With One Having Symptom Byte 71 (PIT5569C)
- Service Programming System (SPS) Errors (E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, Or E6961) (PI0592I)
- Module Damage From Incorrect AFIT Usage On Vehicles With Direct Fuel Injection (PIP5569B)
- Diagnostic Aids For Gas Engine Misfire/Rough Running With DTC P0300-P0308 And/Or DTC P050D (PIP5628G)
- Diagnostic Tip For Malfunction Indicator Lamp (Mil) Illuminated - DTC P0442 And/Or P0455 Set (21-NA-124)
- Do Not Swap Modules In Vehicles With Global Electrical Systems (PIP4670J)
- Diagnostic Tips For Direct Injected Engines Hard Start Cold (PIP5180C)
- Information Assistance For HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation (PIP5528F)
- Possible ONSTAR Notification, Malfunction Indicator Lamp (Mil) Illuminated, Abs/TCS Lamp On - DTC C0010.5A Set (20-NA-118)
- SES Light With Fuel Trim And Or Oxygen Sensor Codes (PIP4925B)
- DTC P0016 P0017 P0018 P0019 P0008 P0009 (PIP3423P)
- Information On Engine Oil Life Monitor Operation Calculation (PIP5282A)
- Cold Start Misfire And/Or Rough Idle - DTC P0300 May Be Set (PIP4959F)
- Reduced Engine Power, Reduced Engine Power Displayed On Driver Information Center (DIC), Malfunction Indicator Lamp (Mil) Illuminated - DTC P228C (18-NA-072)
- Intermittent Malfunction Indicator Lamp (Mil) Illuminated, DTC P2138 With Reduced Engine Power (Repair Instrument Panel (IP) To Body Harness Connector) (07-06-04-019F)
- Information On Remanufactured Engine Misfire Diagnosis After Installation (17-NA-307)
- Information On Changes To SPS That Warn/Prohibit Reprogramming A Module With Its Current Calibration (17-NA-242)
- Stalling - Hesitation - Lack Of Performance P018B And/Or P2635 Setting In High Ambient Temperatures (PIP5507B)
- Information On Rough Idle, Crank No Start, Extended Crank Or Misfire Due To Excessive Carbon On Top Of The Valves Or Sticking Valves, Malfunction Indicator Light (Mil) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 Set (16-NA-383)
- Security Code Input Message With SPS Error Code E5659, M5304 And/Or M5530 During TIS2WEB Programming (17-NA-067)
- Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel (PIP5385C)
- Prior To Any Circuit Testing (PIP5094A)
- UPFITTER Bulletin - Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (UI 108D)
- Information On Upgrading To RPO T4F High Intensity Discharge (Hid) Headlamps Or Additional Concerns After Adding After-Market Lighting (PIC5196E)
- P00C6 P228C Diagnostic Assistance (PIP5209C)
- UPFITTER Bulletin - Transport Mode Message/Battery Light Flashing (UI 121B)
- Engine Spark Knock (Ping) Noise During Acceleration (PI1453)
- Control Module Diagnostic Trouble Code(S) (DTC)(S) P0601, P0602, P0603, P0604, P0606, P062F, P1621, P16F3 Shared In Multiple Modules (05-06-04-060A)
- Deceleration Misfire On All Cylinders 1400 Rpm To 1800 Rpm Diagnosis (PIP5264)
- DTC P0011 P0014 P0021 Or P0024 Light With No Drivability Concerns (PIP5096C)
- UPFITTER Bulletin - Properly Maintaining Vehicles In Dealer Inventory (UI 100B)
- Coolant Level Low Message Displayed After Radiator Surge Tank Replacement (14-06-02-001A)
- SES Light And Misfire With Injector Codes (PIP4924D)
- Entertainment Systems
- Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (13-08-116-001K)
- Updated Warranty And Policy Exchange Program For Electronic Products (U.S. And CANADA) (08-08-44-029N)
- Radio Inoperative With No Communication And DTC U0184, No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear Pit5401, Pit5401A, Pit5401B, Pit5401C, Pit5401D, Pit5401E (16-NA-115)
- MYBRAND And Other Applications No Longer Downloading Or Working When Re Enabling Connected Services (PIT6261)
- Blank Radio Displays Due To Bad NAV USB Update (PIT6122)
- Audio Muting When Listening To Some SIRIUSXM Channels Due To Interference In Some Geographic Locations (19-NA-081)
- Diagnostic Tip: No GPS Location On Radio And GPS Inoperative (PIC6360)
- Diagnostic Tip: El-51578 Most Bus Diagnostic Tool Kit (PIC6073E)
- Diagnostic Tips: XM Audio Traffic And Travel Link Availability And Operation (PIT5353C)
- Diagnostic Aid: Part Identification For Next Generation Infotainment Components And Correct Labor Codes (PIC6095C)
- Diagnostic Tip: Apple Device Connectivity Issues Due To USB Cord Concern (PIT5399A)
- Audio Volume Stuck High Or Low With No DTCS (18-NA-141)
- Voice Recognition Inoperative / No Speech Heard Message (PIC5891E)
- Information On Multi-Media Infotainment Tester (MIT) Incompatibility Issues (17-NA-386)
- Intermittent Radio Blank Display With Or Without Audio And Most Bus Diagnostic Aid (PI1149A)
- False B127E Set In HMI Module (PIT5301B)
- Integrated Center Stack Display Delaminating Distorted Or Appears Bubbled Behind Lens (PIC6055C)
- Questionnaire For BLUETOOTH Related Concerns (PIC5932B)
- Missing Channels Or No Audio On Certain XM Radio Channels (PIC5959C)
- Programming And Activation Of Replacement ONSTAR Modules (VCIM) (PIC5588C)
- Information On Inappropriate Warranty Claims Submitted For Damaged Radios And Instrument Panel Clusters (IPCS) (08-08-44-015H)
- Audio Muting When Listening To Some SIRIUS XM Channels Due To Interference In Some Geographic Locations (16-NA-356)
- Reporting Missing Or Inaccurate Navigation Radio Map Disc Information - Complete And Submit Feedback Form At Gm Navigation Disc Center Website (10-08-44-006D)
- Lower Touch Screen Functions Inoperative (PIC6104B)
- Cannot Save XM Favorites (PIC6193B)
- BLU-Ray Movies Do Not Start After Play Icon Selected On Menu (16-NA-205)
- BLURAY/Cd/DVD Player Inoperative (PIC6210)
- Movies Do Not Start Automatically When Pressing The Play Icon (PIC6207)
- UPFITTER Bulletin - Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (UI 108D)
- Radio Inoperative With No Communication And DTC U0184 (PIT5401F)
- Hd Radio Performance (16-NA-116)
- Radio Inoperative With No Communication And DTC U0184, No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear (16-NA-115)
- XM Band Not Receiving All Channels (Preview Mode) (PIC5088F)
- XM Weather, Traffic, Or Travel Link Displaying Dashes, No Data Or Updating Message At Startup (PIC4707E)
- Radio Does Not Mute Enough When ONSTAR® Turn-By Turn Navigation Directions Are Announced (Increase Volume Setting Or Request Soft Mute Feature Change Through ONSTAR® Customer Service) (10-08-46-001C)
- Cd Player Inoperative (PIT5344F)
- Poor Radio Hands-Free Voice Recognition Performance Or Sound Quality After ONSTAR Upgrade (PI1533B)
- Information On Coax Repair Kit Availability (PI0572C)
- Normal Characteristic - Favorites List Preventing Access To Some Radio Display Functions (PIT5268A)
- USB Or SD Favorites Gray Out And Inoperative When Selected Intermittently (PIC6187)
- Infotainment System Will Not Return To Media After BLUETOOTH Call Ends (16-NA-011)
- Hd Radio Turns On Unwanted When Using Radio Station Voice Command (PIT5332B)
- Blank Screen After Startup And Reverse, Rearview Camera Message On, Touch Screen Inoperable, BLUETOOTH® And Navigation Concerns (PI1126G)
- Return Or Reimbursement Of Customer Owned CDS, DVDS Or Navigation Discs (05-08-44-024E)
- XM Weather Tab Will Highlight But Can Not Enter/Access (PIC6085A)
- Loud Drone Noise Heard When Cargo Area Is Loaded Particularly On Vehicles Equipped With Spare Tire (PI1499)
- Pandora Tips For Cue (CADILLAC User Experience) (PIC5804A)
- Possible Blank Radio Display And/Or DTC U150F Stored In The Radio/HVAC Controls (PIT5231C)
- Call Screen Is Still Displayed Or Flashing After Ending A BLUETOOTH Call (PIT5285A)
- Normal Characteristic - Key Off Radio Operation (PIC5161E)
- Diagnostic Tip: No GPS Location On Radio And GPS Inoperative (PIC6070A)
- Diagnostic Tip: No GPS Location On Radio And GPS Inoperative (PIC6070)
- No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear (PI1238C)
- Diagnostic Tip: Preventing Damage To Overhead Entertainment Displays During Service (PIT5371)
- Diagnostic Tip: Phone Losing Pairing With Radio (PIT5368)
- Normal Characteristic - Hd Radio Signal Cuts In And Out, Skips, Or Drops Out (PIC5854D)
- Diagnostic Tip - Rear Camera And/Or Radio Inoperative With Possible DTC B127B Sym2B (PIT5366)
- Diagnostic Tip: Various Infotainment Concerns Caused By Aftermarket Equipment Installed Into Multi-Media/Auxiliary Ports (PIT5367)
- Radio Touchscreen Inaccurate Or Difficult To Use (PIT5283)
- Exhaust
- Exterior Body Panels
- Exterior Lights
- Frames, Subframes & Crossmembers
- Front Suspension
- Fuel System
- Information On Improved Oil Filter Gasket Design For Spin-On Oil Filters Pf63 Pf64 And Pf48 (20-NA-213)
- Information On Fuel Injector Replacement Guidelines During Service, Malfunction Indicator Lamp (Mil) Illuminated - DTCS P0300-P0308, P050D, P0171, P0172, P0174, P0175, P2099, P219A, And/Or P219B Set (20-NA-098)
- Top Tier™ Detergent Gasoline And Top Tier™ Diesel Fuel Information And Licensed Brands (05-06-04-022Q)
- Properly Maintaining Vehicles In Dealer Inventory (21-NA-043)
- Reduced Engine Power, Reduced Engine Power Displayed On Driver Information Center (DIC), Malfunction Indicator Lamp (Mil) Illuminated - DTC P228C (18-NA-072)
- Stalling - Hesitation - Lack Of Performance P018B And/Or P2635 Setting In High Ambient Temperatures (PIP5507B)
- Information On Clicking/Ticking Sound/Noise Heard During Cold Start (07-06-04-025L)
- Rough Idle Crank No Start Extended Crank Or Misfire Due To Excessive Carbon On Top Of The Valves Or Sticking Valves (PIP5029H)
- Premature Catalytic Converter Failures - DTC P0420, DTC P0430 (PIP5232C)
- Information On Upgrading To RPO T4F High Intensity Discharge (Hid) Headlamps Or Additional Concerns After Adding After-Market Lighting (PIC5196E)
- How To Identify Factory Or Aftermarket CNG, LPG, Bi-Fuel Systems (PIP5325)
- Usage Of E85 Fuel In Gm Vehicles (05-06-04-035E)
- Information On Clicking/Ticking Sound/Noise Heard During Cold Start (07-06-04-025K)
- UPFITTER Bulletin - Properly Maintaining Vehicles In Dealer Inventory (UI 100B)
- SES Light And Misfire With Injector Codes (PIP4924D)
- Fuel And Oil Additives - Facts And Myths - Maximizing Gasoline Fuel Economy (05-00-89-072F)
- Top Tier Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) - U.S. Only (04-06-04-047L)
- Fuses & Circuit Breakers
- Gauges & Instrument Panels
- General Servicing
- Headlights
- Heated Glass/Defoggers
- HVAC Control Systems
- Identification
- Ignition Switch/Steering Lock
- Ignition System
- Infotainment
- Updated Warranty And Policy Exchange Program For Electronic Products (U.S. And CANADA) (08-08-44-029N)
- Radio Inoperative With No Communication And DTC U0184, No XM On Start-Up When Manually Tuned And/Or Using Voice Recognition, No Radio Wake-Up, Rear View Camera And ONSTAR HANDSFREE Calling Issues, Favorite Stations Stored Twice And/Or Disappear Pit5401, Pit5401A, Pit5401B, Pit5401C, Pit5401D, Pit5401E (16-NA-115)
- Blank Radio Displays Due To Bad NAV USB Update (PIT6122)
- ONSTAR Module 2G Sunset Information (23-NA-001)
- Diagnostic Tip: No GPS Location On Radio And GPS Inoperative (PIC6360)
- Voice Recognition Inoperative / No Speech Heard Message (PIC5891E)
- Integrated Center Stack Display Delaminating Distorted Or Appears Bubbled Behind Lens (PIC6055C)
- Questionnaire For BLUETOOTH Related Concerns (PIC5932B)
- Changing Turn-By-Turn Voice Response To Metric Or English Units (PIC5614B)
- Reporting Missing Or Inaccurate Navigation Radio Map Disc Information - Complete And Submit Feedback Form At Gm Navigation Disc Center Website (10-08-44-006D)
- Lower Touch Screen Functions Inoperative (PIC6104B)
- Off Route Message During ONSTAR Turn By Turn Operation (PIC5374D)
- Radio Does Not Mute Enough When ONSTAR® Turn-By Turn Navigation Directions Are Announced (Increase Volume Setting Or Request Soft Mute Feature Change Through ONSTAR® Customer Service) (10-08-46-001C)
- Information On Coax Repair Kit Availability (PI0572C)
- Side Detection System Unavailable Or Intermittently Side Blind Zone Stops Working (16-NA-069)
- Blank Screen After Startup And Reverse, Rearview Camera Message On, Touch Screen Inoperable, BLUETOOTH® And Navigation Concerns (PI1126G)
- Turn By Turn Directions Not Displayed After CANADA Upgrade (PIT5465)
- Navigation Estimated Time Of Arrival Incorrect/Inaccurate (PIC6075A)
- Diagnostic Tip: No GPS Location On Radio And GPS Inoperative (PIC6070A)
- Diagnostic Tip: No GPS Location On Radio And GPS Inoperative (PIC6070)
- Diagnostic Tip: Preventing Damage To Overhead Entertainment Displays During Service (PIT5371)
- Diagnostic Tip - Rear Camera And/Or Radio Inoperative With Possible DTC B127B Sym2B (PIT5366)
- Diagnostic Tip: Various Infotainment Concerns Caused By Aftermarket Equipment Installed Into Multi-Media/Auxiliary Ports (PIT5367)
- ONSTAR Will Not Connect With Current DTC B2470-04 (PIC6024)
- Normal Characteristic - Map View Changes To The North Up View When Zoomed Out More Than 25 Miles / 40 Kilometers (PIC5968)
- DVD Navigation Update Program, Navigation Disc Diagnostic Aid, AVN Software Update Discs And Ordering Information (06-08-44-012G)
- Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available (PIT5012E)
- Interior/Exterior Trim
- Lubrication System
- Manual Steering
- Manual Trans
- Mechanical
- Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold (00-06-01-026R)
- Information On Internal Engine Noise Or Damage After Oil Filter Replacement (07-06-01-016J)
- Use Of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces And/Or Reused Parts (00-06-01-012N)
- Information Regarding The Differences Between Fluid Leakage And Seepage (15-00-89-004G)
- Engine Repair Tip For Installation Of Pistons (PI1394B)
- Vehicle Vibration Diagnosis And TAC Requests For Assistance With Vibration Related Complaints (PIP5601B)
- Information On Engine Block Cracked At Head Bolt Hole Locations (23-NA-141)
- Information On Gasoline Engine Replacement Guidelines After Connecting Rod Or Crankshaft Main Bearing Damage - Replace Oil Cooler, Oil Cooler Lines, Oil Tank And Turbocharger (22-NA-074)
- Information For Engine Concerns Resulting From Lack Of Scheduled Maintenance, Improper Service Or Aftermarket Calibrations (16-NA-222)
- Diagnostic Tips For Knocking, Rattle, Squeak And/Or Squeal Type Noise From Engine - Engine Replacement Recommendations For HFV6 Gen 1 And Gen 2 (PIP5216G)
- Information On Overheating, Cooling System Contaminated With Engine Oil (PIP5257E)
- Diagnostic Tip On Avoiding Torque Converter Or Crankshaft Damage While Diagnosing Noise Concerns (PIP5640A)
- Information For Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation And Applying RTV Sealant (12-06-01-003D)
- Fluid In Spark Plug Tubes, Coolant And/Or Oil Leak, Malfunction Indicator Lamp (Mil) Illuminated (PIP5095G)
- Needle Bearings Found In The Oil Pan During An Oil Change (PIP5226D)
- Information Assistance For HFV6 Re-Manufactured Engine Drivability Diagnosis Immediately Following Installation (PIP5528F)
- Ticking, Tap, Or Rattle Noise From Engine (PIP5331H)
- Alleged Cylinders Out Of Round (PIP5163E)
- Engine Ticking Noise Or Oil Pressure Fluctuation On Cold Start (PIP5191C)
- OEM And Remanufactured Engine And Automatic Transmission/Transaxle Identification (06-00-89-031E)
- Information On Close-Coupled Converter And Engine Replacement (06-06-01-010D)
- Automatic Transmission Shift And Engine DRIVEABILITY Concerns And/Or Mil On Due To Aftermarket Oil Bath Air Filter Use (04-07-30-013D)
- Information On Clicking/Ticking Sound/Noise Heard During Cold Start (07-06-04-025L)
- Rough Idle Crank No Start Extended Crank Or Misfire Due To Excessive Carbon On Top Of The Valves Or Sticking Valves (PIP5029H)
- Abnormal Noise And Or Vibration While Driving Due To Non-Gm Aftermarket Accessory (PIP3140G)
- PQC Assembly Replacement Process - For Dealers Required To Contact PQC Prior To Replacing An Assembly (U.S. And CANADA Only) (99-07-30-020)
- Information Regarding Magnetic Drain Plugs (16-NA-117)
- Information On The Reuse Of Fasteners And The Proper Reading Of Torque Specifications (15-NA-069)
- Dealer Reimbursement Procedures For CAC Tier 1 And Tier 2 Empowerment Tools: Diagnostic Fee, Short Term Rental, And Up-Front Towing (U.S. Only) (15-00-89-003)
- DTC P0011 P0014 P0021 Or P0024 Light With No Drivability Concerns (PIP5096C)
- UPFITTER Bulletin - Properly Maintaining Vehicles In Dealer Inventory (UI 100B)
- Information For Engine Oils Used In 2014 Model Year Vehicles (13-00-90-001)
- Mechanical - Hydraulic
- Memory Modules
- Mirrors
- Parking Brake System
- Passive Restraints
- Procedures
- Rear Suspension
- Restraints Control Systems
- Multiple U-Code Diagnostic Information - With One Having Symptom Byte 71 (PIT5569C)
- Do Not Swap Modules In Vehicles With Global Electrical Systems (PIP4670J)
- Information On Passenger Presence Sensing System (PPS Or PSS) Concerns With Custom Upholstery, Accessory Seat Heaters Or Other Comfort Enhancing Devices (06-08-50-009J)
- Information On Changes To SPS That Warn/Prohibit Reprogramming A Module With Its Current Calibration (17-NA-242)
- Security Code Input Message With SPS Error Code E5659, M5304 And/Or M5530 During TIS2WEB Programming (17-NA-067)
- Passenger Presence System (PPS) May Command Seat Belt Reminder Chime And Passenger Airbag Indicator On Or Set DTC B101D When Electronic Devices Or Conductive Objects Are Placed On Front Passenger Seat (12-09-41-002D)
- Diagnostic Information For Supplemental Inflatable Restraint (Sir) System, Intermittent Air Bag Indicator/Lamp Illuminated With DTC(S) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 Or B0044 Set (Inspect And Replace Connector Position Assurance (CPA) Retainer) (08-09-41-002H)
- Prior To Any Circuit Testing (PIP5094A)
- UPFITTER Bulletin - Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (UI 108D)
- Information Regarding Servicing Components Located Near Sir Components (16-NA-055)
- Seat Belt Buckle Latching Issues And/Or Seat Belt Warning Lights Illuminated (09-09-40-001C)
- Schedule
- Seats
- Starter
- Steering Column
- Steering Control Systems
- Steering Gear
- Sun Roof/T-Top/Convertible Top
- Suspension Control Systems
- System
- Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (13-08-116-001K)
- Module Damage From Incorrect AFIT Usage On Vehicles With Direct Fuel Injection (PIP5569B)
- Do Not Swap Modules In Vehicles With Global Electrical Systems (PIP4670J)
- Diagnostic Tips For Direct Injected Engines Hard Start Cold (PIP5180C)
- SES Light With Fuel Trim And Or Oxygen Sensor Codes (PIP4925B)
- DTC P0016 P0017 P0018 P0019 P0008 P0009 (PIP3423P)
- Information On Engine Oil Life Monitor Operation Calculation (PIP5282A)
- Cold Start Misfire And/Or Rough Idle - DTC P0300 May Be Set (PIP4959F)
- Reduced Engine Power, Reduced Engine Power Displayed On Driver Information Center (DIC), Malfunction Indicator Lamp (Mil) Illuminated - DTC P228C (18-NA-072)
- Automatic Transmission Shift And Engine DRIVEABILITY Concerns And/Or Mil On Due To Aftermarket Oil Bath Air Filter Use (04-07-30-013D)
- Intermittent Malfunction Indicator Lamp (Mil) Illuminated, DTC P2138 With Reduced Engine Power (Repair Instrument Panel (IP) To Body Harness Connector) (07-06-04-019F)
- Information On Remanufactured Engine Misfire Diagnosis After Installation (17-NA-307)
- Information On Rough Idle, Crank No Start, Extended Crank Or Misfire Due To Excessive Carbon On Top Of The Valves Or Sticking Valves, Malfunction Indicator Light (Mil) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 Set (16-NA-383)
- Security Code Input Message With SPS Error Code E5659, M5304 And/Or M5530 During TIS2WEB Programming (17-NA-067)
- Repeat P228C Setting On High Feature V6 Engines While Using E85 Fuel (PIP5385C)
- Prior To Any Circuit Testing (PIP5094A)
- UPFITTER Bulletin - Aftermarket ALDL Or DLC Interface Devices Causing Multiple Issues (UI 108D)
- Premature Catalytic Converter Failures - DTC P0420, DTC P0430 (PIP5232C)
- Information On Upgrading To RPO T4F High Intensity Discharge (Hid) Headlamps Or Additional Concerns After Adding After-Market Lighting (PIC5196E)
- Usage Of E85 Fuel In Gm Vehicles (05-06-04-035E)
- P00C6 P228C Diagnostic Assistance (PIP5209C)
- UPFITTER Bulletin - Transport Mode Message/Battery Light Flashing (UI 121B)
- Engine Spark Knock (Ping) Noise During Acceleration (PI1453)
- Control Module Diagnostic Trouble Code(S) (DTC)(S) P0601, P0602, P0603, P0604, P0606, P062F, P1621, P16F3 Shared In Multiple Modules (05-06-04-060A)
- Deceleration Misfire On All Cylinders 1400 Rpm To 1800 Rpm Diagnosis (PIP5264)
- Information On Clicking/Ticking Sound/Noise Heard During Cold Start (07-06-04-025K)
- UPFITTER Bulletin - Properly Maintaining Vehicles In Dealer Inventory (UI 100B)
- Coolant Level Low Message Displayed After Radiator Surge Tank Replacement (14-06-02-001A)
- Transfer Case
- Transmission Control Systems
- Wheel Alignment
- Wheels & Tire System
- Tire Sidewall Irregularities (PIT4261J)
- Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean And Resurface Wheel Bead Seat) (08-03-10-006I)
- Multiple U-Code Diagnostic Information - With One Having Symptom Byte 71 (PIT5569C)
- Guidelines When Changing Tire And Wheel Size (PIT3271P)
- Vehicle Vibration Diagnosis And TAC Requests For Assistance With Vibration Related Complaints (PIP5601B)
- Gm TAC Support Of Vehicle Vibration Complaints - U.S. And CANADA Dealers Only (PIT5214F)
- Vibration Shortly After Tires Are Mounted/Preventing Vibration From Wheel Slip (Tire Sliding On Wheel) (12-03-10-001E)
- Excessive Brake Dust On Wheels (PIC5214D)
- Information On Proper Tire Pressure (00-00-90-002M)
- Information On Tire Radial Force Variation (RFV) (00-03-10-006P)
- Properly Maintaining Vehicles In Dealer Inventory (21-NA-043)
- Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only) (60-05-02)
- Vehicle Vibration Diagnosis And TAC Requests For Assistance With Vibration Related Complaints (PIP5338B)
- Information On Hunter Road Force Balancer (17-NA-170)
- Non-Design Intent Wheel Lock Nuts And Lug Nuts (17-NA-126)
- Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean And Resurface Wheel Bead Seat) (08-03-10-006H)
- Information On Slight Or Mild Tire Feathering And Recommended Practices (Normal Tire Wear Condition) (07-03-10-008E)
- Information On Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) Of Gm Original Equipment Tires (03-03-10-007J)
- Abnormal Noise And Or Vibration While Driving Due To Non-Gm Aftermarket Accessory (PIP3140G)
- Use Of Nitrogen Gas In Tires (05-03-10-020F)
- UPFITTER Bulletin - Properly Maintaining Vehicles In Dealer Inventory (UI 100B)
- Proper Wheel Installation And Wheel Torque Techniques (12-03-10-002A)
- Mounting, Balancing And Installation Of Accessory Wheels And Tires Available Through Gm Accessories (08-03-10-004A)
- Window Motors & Regulators
- Wiper/Washer Systems
- Wiring Diagrams
- Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)