Technical Service Bulletins

Accessories Control Systems
- MERCEDES Me Connect Inoperative/Vehicle Offline (LI82.95-P-076991)
- COMAND/MBUX USB Map Update: Aborts, Does Not Load To Head Unit (LI82.85-P-071933)
- Incorrect Time And/Or Instrument Cluster Message "SOS, Service Not Activated" And/Or MERCEDES Me Connect Services Nonfunctional (LI82.85-P-071453)
- COMAND Download Manager (DLM): Download Aborted, Does Not Load To Selected USB Drive (LI82.85-P-071912)
- COMAND Online: Address Book Of Mobile Phone Is Not Transferred (LI82.70-P-066766)
- NTG 5*1 COMAND - Scrolling Stations From The Steering Wheel Controls Does Not Function Intermittently (LI82.85-P-066013)
- MBRACE System Software Update (LI82.95-P-070522)
- Message "A Data Plan For Internet Services From MERCEDES Me Portal Is Needed To Use This Service" In The Head Unit (LI82.85-P-069515)
- Noises When Operating Menu Back Switch In Audio/COMAND Control Panel (LI82.00-P-067080)
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
Anti-Lock Brakes
- Brake Squeal From Rear Axle (LI42.15-P-071131)
Anti-Theft Systems
- Engine Switches Off Again When Re-Attempting Remote Start (LI80.57-P-072708)
- Transmitter Key Inoperative (LI80.35-P-067883)
Automatic Trans
- Adapted Shift Adaptation For Models With Transmission 724.2 (LI27.00-P-060903 V2)
- Lubricating Oil Analysis Information (LI01.00-P-068886)
- Fill Automatic Transmission With Transmission Oil (AR27.00-P-0270W)
Auxiliary Emission Control Systems
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
- I/M 240 Emissions Testing On Dynamometer (14.00/31)
Axle Shafts
- Throttle Lift-Off Clunking Noises At Drive Shafts Of Rear Axle (VERSION 7)
- Rattling Or Humming Noise When Steering (LI46.35-P-067339)
- Cleaning Axle Hubs When Installing Brake Discs (42.10/123A)
Battery Management Systems
- Charging Problem With Ic Message And FC P0CFE00 (VERSION 3)
- XENTRY Battery Tester Results Disagree With Workshop Assessment (LI54.10-P-071499 V5)
- The Maximum Current On The Mode 2 Charging Cable Cannot Be Selected (LI54.10-P-066315)
Body Electrical
- Wiring Damage On More Than 10 Wires (LI54.18-P-072022)
- "High-Voltage Battery Warning Message" In Instrument Cluster (LI83.70-P-064480)
Body Interior
- "SOS - Service Not Activated" Message In The Instrument Cluster After Software Update Of HERMES N112/9 In Gray Import Vehicles (VERSION 1)
- Message "SOS - Service Not Activated" In Instrument Cluster B15CE00 (LI82.85-P-067581)
- MERCEDES Me Connect Inoperative/Vehicle Offline (LI82.95-P-076991)
- The MERCEDES Me Connect Remote Services Nonfunctional After The Vehicle Is Not Used For An Extended Period Of Time (LI82.85-P-074724)
- MERCEDES Me Connect Services Cannot Be Activated Due To APN Network Configuration (LI82.85-P-074413)
- COMAND Online: Address Book Of Mobile Phone Is Not Transferred (LI82.70-P-066766)
- NTG 5*1 COMAND - Scrolling Stations From The Steering Wheel Controls Does Not Function Intermittently (LI82.85-P-066013)
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
Brakes Control Systems
- Message In Instrument Cluster "Unavailable! - Esp - Service Required" (LI42.47-P-065519)
Charging Systems
- Charging Problem With Ic Message And FC P0CFE00 (VERSION 3)
- Predicted Electric Range Does Not Meet Customer's Expectations (V3)
- The Charging Process Using The Mode 2 Charging Cable Cannot Be Started (LI47.70-P-073596)
- Electric Range Is Reduced After Brief Period (LI54.10-P-069831)
- Charging Complaints - Initial Analysis - BR213 Plug-In And Newer (LI54.10-P-066316)
Collision/Avoidance
- Lane Keeping Assist: Fault Message In Instrument Cluster, Lane Keeping Assist Nonfunctional (LI46.10-P-065829)
- Blind Spot Assist Inoperative (LI54.71-P-056477)
- PARKTRONIC: No Warning Tones Although The Warning Segments Are Flashing Red (LI82.85-P-066991)
Communication Devices
- Message "SOS - Service Not Activated" In Instrument Cluster B15CE00 (LI82.85-P-067581)
- MERCEDES Me Connect Inoperative/Vehicle Offline (LI82.95-P-076991)
- B129C00 - Instrument Cluster Warning: SOS Inoperative (LI82.85-P-076800)
- The Mobile Phone Address Book Is Not Transferred Completely (LI82.70-P-071024)
- The MERCEDES Me Connect Remote Services Nonfunctional After The Vehicle Is Not Used For An Extended Period Of Time (LI82.85-P-074724)
- Garage Door Opener Cannot Be Programmed (LI68.05-P-060306)
- MERCEDES Me Connect Services Cannot Be Activated Due To APN Network Configuration (LI82.85-P-074413)
- Garage Door Opener Range Too Short (LI68.05-P-060307)
- COMAND/MBUX USB Map Update: Aborts, Does Not Load To Head Unit (LI82.85-P-071933)
- COMAND Download Manager (DLM): Download Aborted, Does Not Load To Selected USB Drive (LI82.85-P-071912)
- COMAND Online: Address Book Of Mobile Phone Is Not Transferred (LI82.70-P-066766)
- Cracks Appear On Touchpad Surface With No Sign Of External Force (LI54.21-P-068464)
- NTG 5*1 COMAND - Scrolling Stations From The Steering Wheel Controls Does Not Function Intermittently (LI82.85-P-066013)
- MBRACE System Software Update (LI82.95-P-070522)
- Inductive Charging: IPHONE Is Not Completely Charged (LI82.70-P-067429)
- MB App IHEART Radio Is No Longer Available After A Head Unit Update (LI82.85-P-068646)
- Info-Call/S24H-Call/MB Contact: Change Of Language Setting At Customer Request (LI82.85-P-068445)
- MB Apps Inoperative/Internet Connection Not Possible (LI82.85-P-067042)
- COMAND Online: The Mobile Phone Address Book Has Not Been Transferred Completely (LI82.70-P-067458)
- Garage Door Opener Loses Programming (LI68.05-P-060305)
- COMAND Online: The Mobile Phone Address Book Has Not Been Transferred Completely (LI82.70-P-067430)
- Message "SOS - Service Not Activated" In Instrument Cluster (LI82.85-P-065949)
Cooling System (Mechanical)
- ALS Engine Oil, Diesel Fuel, And Coolant Analysis Information (LI01.00-P-077591)
- Engines M276, M278 And M176 Minor Oil Leaks Or Oil Seepage (LI01.00-P-067802)
Cooling Systems
- ALS Engine Oil, Diesel Fuel, And Coolant Analysis Information (LI01.00-P-077591)
Differentials & Drive Axles
- Throttle Lift-Off Clunking Noises At Drive Shafts Of Rear Axle (VERSION 7)
- Lubricating Oil Analysis Information (LI01.00-P-068886)
- Howling, Humming, Droning, Vibrations From Drivetrain (LI35.31-P-056961)
Driveshaft & Universal Joints
- Howling, Humming, Droning, Vibrations From Drivetrain (LI35.31-P-056961)
- Rattling Or Humming Noise When Steering (LI46.35-P-067339)
Electric Motor Systems
- Charging Problem With Ic Message And FC P0CFE00 (VERSION 3)
Engine Control Systems
- "SOS Nonfunctional" Message In The Instrument Cluster Display. DTC B129C00 Stored In Control Unit HERMES (LI82.95-P-074844)
- "High-Voltage Battery Warning Message" In Instrument Cluster (LI83.70-P-064480)
- Service: Service Display Implausible (LI00.20-P-066887)
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
- Engine Oil Level Above Max (LI18.40-P-066105)
- Vehicle Cannot Be Refueled (LI47.10-P-061579)
Entertainment Systems
- Message "SOS - Service Not Activated" In Instrument Cluster B15CE00 (LI82.85-P-067581)
- MBUX NTG7 Without Code 365 Navigation - Radio Station Logos No Longer Displayed After Software Update (LI82.85-P-076200)
- COMAND/MBUX USB Map Update: Aborts, Does Not Load To Head Unit (LI82.85-P-071933)
- Audible "Cracking" Or "Popping" Heard From The Speakers. Voice Output Distortion When Using Voice Control System (VCS) (LI82.85-P-070566)
- COMAND Download Manager (DLM): Download Aborted, Does Not Load To Selected USB Drive (LI82.85-P-071912)
- Cracks Appear On Touchpad Surface With No Sign Of External Force (LI54.21-P-068464)
- NTG 5*1 COMAND - Scrolling Stations From The Steering Wheel Controls Does Not Function Intermittently (LI82.85-P-066013)
- Message "A Data Plan For Internet Services From MERCEDES Me Portal Is Needed To Use This Service" In The Head Unit (LI82.85-P-069515)
- The MB Apps Are Inoperative After A Head Unit Software Update (LI82.85-P-068738)
- MB App IHEART Radio Is No Longer Available After A Head Unit Update (LI82.85-P-068646)
- Info-Call/S24H-Call/MB Contact: Change Of Language Setting At Customer Request (LI82.85-P-068445)
- MB Apps Inoperative/Internet Connection Not Possible (LI82.85-P-067042)
- Navigation Destinations Cannot Be Found In Poi Download/"Send2BENZ" Service Inoperative (LI82.85-P-068210)
- 222/217 SIRIUS Live Traffic Information Not Displayed (LI82.85-P-067520)
- Rear Passenger Compartment Entertainment Display: The Switch-On Button On The Display Is Nonfunctional (LI82.60-P-067457)
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
Exterior Body Panels
- Fuel Filler Door Difficult To Open (VERSION 4)
- Identification Of Noise Complaints Of The Vehicle Body-In-White (LI60.00-P-075851)
- Fuel Filler Flap Does Not Open Or Opens Slowly On Plug-In Hybrid Gasoline Vehicle (LI88.60-P-073470)
- Vehicle Cannot Be Refueled (LI47.10-P-061579)
Exterior Lights
- Headlamps Fogged (LI82.10-P-062051)
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
Frames, Subframes & Crossmembers
- Odor In Passenger Compartment (LI00.00-P-066046)
- Plug-In Hybrid Fuel Filler Flap Will Not Open (LI88.60-P-067847)
Front Suspension
- Vehicle Ride Height Drops While Not In Use (LI32.22-P-058343)
- Knocking Or Thumping Noises From Area Of Front Axle (LI33.15-P-067882)
- AIRMATIC Fault Message In Instrument Cluster (LI32.22-P-067318)
Fuel System
- Vehicle Cannot Be Refueled (LI47.10-P-061579)
Fuses & Circuit Breakers
- Wiring Damage On More Than 10 Wires (LI54.18-P-072022)
Gauges & Instrument Panels
- "SOS - Service Not Activated" Message In The Instrument Cluster After Software Update Of HERMES N112/9 In Gray Import Vehicles (VERSION 1)
- Charging Problem With Ic Message And FC P0CFE00 (VERSION 3)
- "SOS Nonfunctional" Message In The Instrument Cluster Display. DTC B129C00 Stored In Control Unit HERMES (LI82.95-P-074844)
- Vertical Stripes In Head-Up Display (LI54.30-P-067674)
- NTG5.5: Incorrect Time Shown On Instrument Cluster, COMAND Display, And Analog Clock (LI54.30-P-072145)
- Event Memory In The Instrument Cluster - Mileage Readings Intermittently Inaccurate (LI54.30-P-070902)
- COMAND Online (Code 531): Wrong Date In System Settings, Incorrect Time In Instrument Cluster, No Data Connection (LI82.85-P-069725)
- Message "MERCEDES Me Connect Services Limited. See Owner's Manual" In Instrument Cluster MULTIFUNCTION Display (LI54.30-P-066410)
- A Welcome Image Is Not Shown On The Instrument Cluster (LI54.30-P-069433)
- Noises When Operating Menu Back Switch In Audio/COMAND Control Panel (LI82.00-P-067080)
- Service: Service Display Implausible (LI00.20-P-066887)
- Message "SOS - Service Not Activated" In Instrument Cluster (LI82.85-P-065949)
Headlights
- Headlamp Leak Test (VERSION 1)
- Headlamps Fogged (LI82.10-P-062051)
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
HVAC Control Systems
- "High-Voltage Battery Warning Message" In Instrument Cluster (LI83.70-P-064480)
- Odor In Passenger Compartment (LI00.00-P-066046)
Infotainment
- "SOS - Service Not Activated" Message In The Instrument Cluster After Software Update Of HERMES N112/9 In Gray Import Vehicles (VERSION 1)
- Message "SOS - Service Not Activated" In Instrument Cluster B15CE00 (LI82.85-P-067581)
- B129C00 - Instrument Cluster Warning: SOS Inoperative (LI82.85-P-076800)
- MBUX NTG7 Without Code 365 Navigation - Radio Station Logos No Longer Displayed After Software Update (LI82.85-P-076200)
- MERCEDES Me Connect Services Cannot Be Activated Due To APN Network Configuration (LI82.85-P-074413)
- COMAND/MBUX USB Map Update: Aborts, Does Not Load To Head Unit (LI82.85-P-071933)
- COMAND Download Manager (DLM): Download Aborted, Does Not Load To Selected USB Drive (LI82.85-P-071912)
- Cracks Appear On Touchpad Surface With No Sign Of External Force (LI54.21-P-068464)
- NTG 5*1 COMAND - Scrolling Stations From The Steering Wheel Controls Does Not Function Intermittently (LI82.85-P-066013)
- MBRACE System Software Update (LI82.95-P-070522)
- Message "A Data Plan For Internet Services From MERCEDES Me Portal Is Needed To Use This Service" In The Head Unit (LI82.85-P-069515)
- MB App IHEART Radio Is No Longer Available After A Head Unit Update (LI82.85-P-068646)
- Info-Call/S24H-Call/MB Contact: Change Of Language Setting At Customer Request (LI82.85-P-068445)
- MB Apps Inoperative/Internet Connection Not Possible (LI82.85-P-067042)
- Navigation Destinations Cannot Be Found In Poi Download/"Send2BENZ" Service Inoperative (LI82.85-P-068210)
- 222/217 SIRIUS Live Traffic Information Not Displayed (LI82.85-P-067520)
Interior/Exterior Trim
- Water Ingress At A-Pillar (LI77.00-P-063165)
- Plug-In Hybrid Fuel Filler Flap Will Not Open (LI88.60-P-067847)
- Carbon Fiber Repair (LI98.00-P-067242)
- Noises When Operating Menu Back Switch In Audio/COMAND Control Panel (LI82.00-P-067080)
Interior/Illumination Lights
- Touchpad: Search Lighting Does Not Dim Or Does Not Turn On (LI82.20-P-073063)
- Retrofitted Front Door Exit Lamps With Logo Projection Flicker (LI82.20-P-070189)
Lubrication System
- Lubricating Oil Analysis Information (LI01.00-P-068886)
- ALS Engine Oil, Diesel Fuel, And Coolant Analysis Information (LI01.00-P-077591)
- Engines M276, M278 And M176 Minor Oil Leaks Or Oil Seepage (LI01.00-P-067802)
- Engine Oil Level Above Max (LI18.40-P-066105)
Manual Steering
- Evaluating Play In Rack-And-Pinion Steering (LI46.20-P-071904)
- Rattling Or Humming Noise When Steering (LI46.35-P-067339)
Mechanical
- Engines M276, M278 And M176 Minor Oil Leaks Or Oil Seepage (LI01.00-P-067802)
- Erratic Noise From Front Area Of Engine (LI05.10-P-068624)
- Odor In Passenger Compartment (LI00.00-P-066046)
- Engine HYDROLOCK Repairs / Diagnosis (TT 02/11-B)
Mechanical - Hydraulic
- Brake Squeal From Rear Axle (LI42.15-P-071131)
- Juddering/Shuddering At The Front Axle Brakes (LI42.10-P-064899)
- Juddering/Shuddering At The Rear Axle Brakes (LI42.10-P-064900)
- Vibration Or Noise When Braking (LI42.10-P-061801)
- Diagnosing Complaints Of Brake Pulsation (TT 06/15-O)
- Cleaning Axle Hubs When Installing Brake Discs (42.10/123A)
Passive Restraints
- Rear Seat Belts Roll Up With Difficulty (LI91.40-P-059554)
Procedures
- XENTRY Battery Tester Results Disagree With Workshop Assessment (LI54.10-P-071499 V5)
- Vehicle Registration Failure In The State Of CALIFORNIA Due To Arb Adoption Of Bar-OIS Modified Software Regulations (LI07.61-P-073379)
Rear Suspension
- AIRMATIC Fault Message In Instrument Cluster (LI32.22-P-067318)
Seats
- Easy Entry/Exit Feature And Automatic Seat Positioning To Size Of Driver Inoperative (LI91.10-P-073267)
- Vibration When Adjusting Seat (LI91.10-P-073256)
- BR213 - Wrinkling In Left And Right Seat Cushion Covers On Rear Bench Seat (LI91.12-P-066074)
- Splitting Of Seat Covers (LI91.10-P-063393)
- Friction Noise On Left Side Of Stretch Cover For Both Driver Seat Backrests When Deflating Dynamic Seat (LI91.10-P-065541)
- Rear Seat Belts Roll Up With Difficulty (LI91.40-P-059554)
Starter
- XENTRY Battery Tester Results Disagree With Workshop Assessment (LI54.10-P-071499 V5)
- Engine Switches Off Again When Re-Attempting Remote Start (LI80.57-P-072708)
- Electric Range Is Reduced After Brief Period (LI54.10-P-069831)
- "High-Voltage Battery Warning Message" In Instrument Cluster (LI83.70-P-064480)
- Battery Discharged, Vehicle Does Not Start - Event Code U116000 "A Bus KEEPAWAKE Event Has Been Detected" Is Logged In The Quick Test (LI54.10-P-064762)
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
Steering Column
- Height Adjustment Of Electric Steering Column Adjustment Jammed (LI46.15-P-063353)
- Creaking/Humming During Steering Column Adjustment (Height/Longitudinal Adjustment) (LI46.15-P-076223)
- Lane Keeping Assist: Fault Message In Instrument Cluster, Lane Keeping Assist Nonfunctional (LI46.10-P-065829)
- Height Adjustment Of Electric Steering Column Adjustment Nonfunctional (LI46.15-P-064685)
Steering Column Switches
- Lane Keeping Assist: Fault Message In Instrument Cluster, Lane Keeping Assist Nonfunctional (LI46.10-P-065829)
Steering Gear
- Check Tie Rod Inner Joint Of Steering Gear (LI46.35-P-071462)
- Check Tie Rod Outer Joint Of Steering Gear (LI46.35-P-071461)
Sun Roof/T-Top/Convertible Top
- Water Ingress At A-Pillar (LI77.00-P-063165)
- Odor In Passenger Compartment (LI00.00-P-066046)
Suspension Control Systems
- AIRMATIC Fault Message In Instrument Cluster (LI32.22-P-067318)
- Message In Instrument Cluster "Unavailable! - Esp - Service Required" (LI42.47-P-065519)
System
- Malfunctions Of Various Control Units And/Or On-Board Power Supply Problems Caused By Water In The Control Unit Tray Under The Driver/Front Passenger Seat (Dislocated, Pinched Or Leaking Condensation Hose) (LI83.00-P-052510)
- Vehicle Cannot Be Refueled (LI47.10-P-061579)
Transmission Control Systems
- Transmission Control Unit Y3/8N4 (Fully Integrated Transmission Control Unit (VGS)) Not Listed In Quick Test; No Communication Possible With VGS (VERSION 2)
- Adapted Shift Adaptation For Models With Transmission 724.2 (LI27.00-P-060903 V2)
- Harsh 3-2 And/Or 5-4 Downshift In Model 217 Or 222 In Combination With Engine 276.824 And Transmission 722.9 (LI27.00-P-073123)
Warning Systems
- Blind Spot Assist Inoperative (LI54.71-P-056477)
Wheel Hubs
- Cleaning Axle Hubs When Installing Brake Discs (42.10/123A)
Wheels & Tire System
- Center Caps On The Wheels May Have Surface Damage, Corrosion, Or Fading (LI40.10-P-068659)
- Cleaning Axle Hubs When Installing Brake Discs (42.10/123A)
Wiper/Washer Systems
- Complaints About Noises Or Poor Windshield Wiper Wiping Performance (LI82.30-P-059239)
Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)
- "High-Voltage Battery Warning Message" In Instrument Cluster (LI83.70-P-064480)