Product Update: Pilot Fuse Box Label (04-059)

Publication date: 2004-10-12
Reference number: 04-059

PRODUCT UPDATE: PILOT FUSE BOX LABEL

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 04-059, Date of Issue: October 12, 2004

HONDA:	2004 Pilot
CATEGORY:	General Information
APPLIES TO:	2004 Pilot - From VIN 5FNYF1...4B008638 thru 5FNYF1...4B0102

BACKGROUND

The label for the driver's under-dash fuse/relay box has incorrect information. The No. 11 fuse should be labeled 15A IG COIL; it should not be the 7.5A VTM-4 fuse. And the No. 13 fuse should be labeled 7.5A STARTER SIGNAL; it should not be blank.

CUSTOMER NOTIFICATION

All owners of affected vehicles will be mailed a notification of this recall, along with the correct fuse box label. In the notification, owners are asked to place the new fuse box label over the existing label. Any owner not comfortable installing the label themselves are asked to return to their dealer to have the correct label installed. An example of the customer notification is at the end of this service bulletin.

Only 1,528 vehicles within the VIN range are affected by this campaign. To verify that a vehicle is eligible, check at least one of these items:

The customer has a notification letter.
The vehicle is shown on your campaign responsibility report.
The vehicle is shown as eligible on an iN VIN status inquiry.

In addition to these verification items, check for a punch mark above the first character of the engine compartment VIN. A punch mark in that location means this product update has already been completed.

CORRECTIVE ACTION

Inspect the driver's under-dash fuse/relay box label. If the label has incorrect information on it, apply a corrected label over it.

PARTS INFORMATION

Your service manager was sent enough fuse box labels to update all affected vehicles in your new vehicle inventory.

To order more labels, use P/N 38205-S9V-A00, H/C 7013766.

WARRANTY CLAIM INFORMATION

Operation Number: 858503
Flat Rate Time: 0.2 hour
Failed Part: P/N 38205-S9V-A10, H/C 7785868
Defect Code: 5DG00
Symptom Code: P4600
Template ID: 04-059A
Skill Level: Maintenance Technician

REPAIR PROCEDURE

Check the information on the driver's under-dash fuse/relay box label. The label is on the driver's kick panel.
- If the No. 11 fuse is labeled 15A and the No. 13 fuse is labeled 7.5A, the fuse box label is correct. Go to step 4.
- If the No. 11 fuse is labeled 7.5A and the No. 13 fuse is blank, the fuse box label is incorrect. Go to step 2.
Fig 1: Identifying Fuse/Relay Box Labels
Using alcohol and a clean shop towel, clean the driver's under-dash fuse/relay box label on the driver's kick panel. Allow the alcohol to dry.
Peel off the backing from the new label, and apply it directly over the original label. Press the new label firmly to make sure it sticks.
Center-punch a completion mark above the first character of the engine compartment VIN.

Fig 2: Placing Mark Above Engine Compartment VIN

Example of Customer Letter

Fall 2004

Product Update: Pilot Fuse Box Label

Dear Pilot Owner:

This letter is to notify you of a potential problem with your Pilot and what you should do to resolve it.

What is the problem?

The fuse box label on the driver's kick panel has incorrect information.

What should you do?

Please install the enclosed fuse box label over the fuse box label on the driver's kick panel as explained below.

NOTE: If you are not comfortable installing the new label yourself, please contact any authorized Honda dealer and make an appointment to have the label installed, free of charge.

Open the driver's door, and locate the fuse box label. The label is attached to the driver's kick panel, next to the parking brake foot pedal.

Fig 3: Locating Fuse Box Label

Clean the surface of the original label with isopropyl alcohol on a clean cloth. Allow the alcohol to dry.
Peel off the backing from the new label, and apply it directly over the original label. Press the new label firmly until it sticks.

What to do if you feel this notice is in error.

Our records show that you are the current owner or lessee of a 2004 Pilot involved in this product update. If this is not the case, or the name/address information is not correct, please fill out and return the enclosed, postage-paid Information Change Card. We will then update our records.

If you have questions.

If you have questions about this notice, or need help contacting a Honda dealer, please call Honda Automobile Customer Service at (800) 999-1009, and select menu option #2.

We apologize for any inconvenience this product update may cause you.

Sincerely,

American Honda Motor Co., Inc.

Honda Automobile Division