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Powertrain Control Module (Pcm) Incorrect Calibration (N640)

WARNING: This page is about the Range Rover Autobiography, 2.0L Eng VIN Y, which is a different variant/trim than selected.
Publication date: 2022-05-13
Reference number: N640

POWERTRAIN CONTROL MODULE (PCM) INCORRECT CALIBRATION

POWERTRAIN CONTROL MODULE (PCM) INCORRECT CALIBRATION

TECHNICAL SERVICE BULLETIN

Reference Number(s): N640, Date of Issue:  May 13, 2022
LAND ROVER: Discovery (LR) 2017 - 2020; Range Rover (LG) 2016 - 2021; Range Rover Sport (LW) 2016 - 2021; Range Rover Velar (LY) 2018 - 2019

DESCRIPTION OF ISSUE

A potential concern has been identified on specific vehicles within the above vehicle range.

A Powertrain Control Module (PCM) update is required on specific diesel vehicles, which will include a revised calibration to rectify a software error that can affect the Exhaust Gas Recirculation (EGR) system.

ACTION TO BE TAKEN

At the next opportunity, you are requested to repair the vehicle.

Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.

Check the JLR claims submission system to make sure affected vehicles are correctly identified prior to starting this campaign. The claims submission system will be updated to reflect only those vehicles affected. 

At the time of confirming a booking for a vehicle repair, make sure that all outstanding campaigns are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit. 

Yours faithfully

Simon Barnes

Global Customer Service Quality Director

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