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Usage Of Reload Software (TJ23502)

WARNING: This page is about the S80 T-6, which is a different variant/trim than selected.
Publication date: 2010-09-14
Reference number: TJ23502

USAGE OF RELOAD SOFTWARE

USAGE OF RELOAD SOFTWARE

TECHNICAL SERVICE BULLETIN

Reference Number(s): TJ 23502, Date of Issue:  August 14, 2010
VOLVO: 1999-2011 S80; 2001-2009 S60; 2001-2010 V70; 2003-2011 XC70, XC90; 2004-2011 S40, 2005-2011 V50; 2006-2011 C70; 2007-2011 S80; 2008-2010 V70; 2008-2011 C30, XC70; 2010-2011 XC60; 2011 S60
GROUP: 2800
DESCRIPTION: Ignition and Control System
REFERENCE: VIDA
RELATED REF. NUMBER(S) : US23502.1.0 en-GB

VEHICLE TYPE

VEHICLE TYPE

Type Eng Eng Desc Sales Body Gear Steer Model Year Plant Chassis range Struc Week Range
124             2007-9999   0000001-0999999 200605-999952
134             2011-9999   0000001-0999999 201020-999952
135             2008-2010   0000001-0999999 200720-201019
136             2008-9999   0000001-0999999 200720-999952
156             2010-9999   0000001-0999999 200905-999952
184             1999-9999   0000001-0999999 199815-999952
275             2003-9999   0000001-0999999 200232-999952
285             2001-9999   0000001-0999999 200020-999952
295             2001-9999   0000001-0999999 200020-999952
384             2001-9999   0000001-0999999 200031-999952
533             2007-9999   0000001-0999999 200637-999952
542             2006-9999   0000001-0999999 200549-999952
544             2004-9999   0000001-0999999 200339-999952
545             2005-9999   0000001-0999999 200420-999952

CSC

CUSTOMER SYMPTOM CODE

Code Description
3L Repair information/Repair information/Not for warranty use
2V Software/Vehicle communication/Software/Vehicle communication/Not for warranty use

DTC

Text

CSC = Customer Symptom Code 

DTC = Diagnostic Trouble Code 

NOTE: If using a printed copy of this Retailer Technical Journal, first check for the latest online version.

DESCRIPTION

This Technical Journal describes the usage of RELOAD software (SW). There are two main types of downloads; RELOAD and UPGRADE. By description, a RELOAD shall be used when a node has been replaced and an UPGRADE shall be used when new SW version shall be downloaded to an existing node.

In the SW System Structure, there is a blockage which stops you from purchasing an UPGRADE to a node, if the node already contains the latest SW. In this case VIDA will show "error 133 - the node to be upgraded already contains the latest SW".

If the node already contains the latest SW, there is absolutely no reason to perform a RELOAD to that node. This will only bring down the same SW as the node already contains, and will make no difference for the customer concern.

A lot of warranty cost is spent on these unnecessary RELOADs and they do not offer anything to the customer's concern(s).

The warranty department will start looking into these unnecessary RELOADs, both to reduce the cost and also to ensure that the correct remedy is performed in order to solve the customer's concern(s).

SERVICE

Do not use RELOAD SW to solve a SW problem if the node already contain the latest SW (error 133 when trying to perform UPGRADE, as described above), as this will not add any extra value.

There are occasions when a reload is necessary, even if the node contain the latest SW. For example, if a node does not respond at downloading, it is sometimes necessary to perform a RELOAD SW, even if the node is not replaced. Also, on recommendation from Technical Support, a RELOAD is sometimes applicable to use.