Usage Of Reload Software (TJ23502)

Publication date: 2010-09-14
Reference number: TJ23502

USAGE OF RELOAD SOFTWARE

TECHNICAL SERVICE BULLETIN

Reference Number(s): TJ 23502, Date of Issue: August 14, 2010

VOLVO:	1999-2011 S80; 2001-2009 S60; 2001-2010 V70; 2003-2011 XC70, XC90; 2004-2011 S40, 2005-2011 V50; 2006-2011 C70; 2007-2011 S80; 2008-2010 V70; 2008-2011 C30, XC70; 2010-2011 XC60; 2011 S60
GROUP:	2800
DESCRIPTION:	Ignition and Control System
REFERENCE:	VIDA
RELATED REF. NUMBER(S) :	US23502.1.0 en-GB

VEHICLE TYPE

Type	Model Year	Chassis range	Struc Week Range
124	2007-9999	0000001-0999999	200605-999952
134	2011-9999	0000001-0999999	201020-999952
135	2008-2010	0000001-0999999	200720-201019
136	2008-9999	0000001-0999999	200720-999952
156	2010-9999	0000001-0999999	200905-999952
184	1999-9999	0000001-0999999	199815-999952
275	2003-9999	0000001-0999999	200232-999952
285	2001-9999	0000001-0999999	200020-999952
295	2001-9999	0000001-0999999	200020-999952
384	2001-9999	0000001-0999999	200031-999952
533	2007-9999	0000001-0999999	200637-999952
542	2006-9999	0000001-0999999	200549-999952
544	2004-9999	0000001-0999999	200339-999952
545	2005-9999	0000001-0999999	200420-999952

CSC

CUSTOMER SYMPTOM CODE

Code	Description
3L	Repair information/Repair information/Not for warranty use
2V	Software/Vehicle communication/Software/Vehicle communication/Not for warranty use

DTC

Text

CSC = Customer Symptom Code

DTC = Diagnostic Trouble Code

NOTE: If using a printed copy of this Retailer Technical Journal, first check for the latest online version.

DESCRIPTION

This Technical Journal describes the usage of RELOAD software (SW). There are two main types of downloads; RELOAD and UPGRADE. By description, a RELOAD shall be used when a node has been replaced and an UPGRADE shall be used when new SW version shall be downloaded to an existing node.

In the SW System Structure, there is a blockage which stops you from purchasing an UPGRADE to a node, if the node already contains the latest SW. In this case VIDA will show "error 133 - the node to be upgraded already contains the latest SW".

If the node already contains the latest SW, there is absolutely no reason to perform a RELOAD to that node. This will only bring down the same SW as the node already contains, and will make no difference for the customer concern.

A lot of warranty cost is spent on these unnecessary RELOADs and they do not offer anything to the customer's concern(s).

The warranty department will start looking into these unnecessary RELOADs, both to reduce the cost and also to ensure that the correct remedy is performed in order to solve the customer's concern(s).

SERVICE

Do not use RELOAD SW to solve a SW problem if the node already contain the latest SW (error 133 when trying to perform UPGRADE, as described above), as this will not add any extra value.

There are occasions when a reload is necessary, even if the node contain the latest SW. For example, if a node does not respond at downloading, it is sometimes necessary to perform a RELOAD SW, even if the node is not replaced. Also, on recommendation from Technical Support, a RELOAD is sometimes applicable to use.