Error Codes

WARNING: This page is about a different car, the 2011 Honda Insight and 2010 Honda Insight. However, it is still accessible from the selected car via links, so may be relevant.

The audio system can display a few error codes when some problems are detected with the audio disc player, the audio disc, the USB adapter unit, the USB device, or the anti-theft code. This is not a complete list of audio error codes. Refer to SYMPTOM TROUBLESHOOTING , or go to any official Honda service website for more service information.

CD Error Codes (with navigation)

CD ERROR CODES CHART (WITH NAVIGATION)

Error Code Displayed	Possible Cause	Solution
CHECK DISC	The audio-navigation unit cannot read the disc because of a problem with the disc.	Try to eject the disc and try another disc. If there is still a problem, replace the audio-navigation unit.
MECH ERROR	CD label jammed in the mechanism. CD eject mechanism or motor is inoperative. CD spindle motor won't spin up the CD.	Replace the audio-navigation unit.
HEAT ERROR	Disc player is hot. This can happen if the vehicle is parked out in the hot sun all day.	Park the vehicle in a cooler place for a while and try the disc player again. if the error code is still present, try another disc. If the error code is still present, replace the audio-navigation unit.
FILE ERROR	Track/File format not supported.	Current track is skipped. The next supported track or file plays automatically. Verify that CD, CD-R or CD-RW file names end in CD-A or WMA. Verify that CD, CD-R or CD-RW with compressed music formats end in MP3 or WMA. Other file formats like l-tunes or Ogg are not recognized. WMA files may have (DRM) copy protection, and cannot be read.

CD Error Codes (Except DX Model Without Navigation)

CD ERROR CODES CHART (EXCEPT DX MODEL WITHOUT NAVIGATION)

Error Code Displayed	Possible Cause	Solution
UNSUPPORTED	Track/File format not supported.	Current track will be skipped. The next supported track or file plays automatically. Verify that CD, CD-R or CD-RW file names end in CD-A or WMA. Verify that CD, CD-R or CD-RW with compressed music formats end in MP3 or WMA. Other file formats like i-Tunes (AAC) or Ogg are not recognized. WMA files may have (DRM) copy protection and cannot be read.
BAD DISC/PLEASE CHECK/OWNERS MANUAL/PUSH EJECT	CD label jammed in the mechanism. The wrong type disc is inserted. CD eject mechanism or motor is inoperative. CD spindle motor won't spin up the CD.	Replace the audio unit.
CHECK DISC	The audio unit cannot read the disc because of a problem with the disc.	Try to eject the disc and try another disc. If there is still a problem, replace the audio unit.

CD Error Codes (DX Model Without Navigation)

CD ERROR CODES (DX MODEL WITHOUT NAVIGATION)

Error Code Displayed	Possible Cause	Solution
BAD DISC/CHECK/ MANUAL/PUSH EJECT	CD label jammed in the mechanism. CD eject mechanism or motor is inoperative. CD spindle motor won't spin up the CD.	Replace the audio unit.
BAD DISC/CHECK/ MANUAL	The audio unit cannot read the disc because of a problem with the disc.	Try to eject the disc and try another disc. If there is still a problem, replace the audio unit.
CD FORMAT	Track/File format not supported.	Current track is skipped. The next supported track of file plays automatically. Verify that CD, CD-R or CD-RW file names end in CD-A or WMA. Verify that CD, CD-R or CD-RW with compressed music formats end in MP3 or WMA. Other file formats like iTunes or Ogg are not recognized. WMA files may have (DRM) copy protection and cannot be read.

USB Error Codes (With Navigation)

USB ERROR CODES (WITH NAVIGATION)

Error Code Displayed	Possible Cause	Solution
USB ERROR	USB adapter unit Internal ROM Error.	Replace the USB adapter unit (see USB ADAPTER UNIT REPLACEMENT ).
BAD USB DEVICE/PLEASE CHECK/OWNERS MANUAL	The power supply is not supplied to USB device.	If the symptom is reproduced when the USB device is connected with another vehicle, it is a problem with the USB device. Substitute a USB adapter unit or the cable if you cannot reproduce the symptom.
NO DATA	USB device is not connected.	If the code appears when the USB device is connected, go to USB device does not function:
NO SONG	There is no file in the USB device or iPod.	Check the files in the USB device. There is a possibility that the files have been damaged, or are not supported.
UNPLAYABLE FILE	The audio unit or the audio-navigation unit cannot read the file(s).	Check the files in the USB device. There is a possibility that the files have been damaged. The WMA files or the AAC file cannot be read with the (DRM) copy protection rights.
UNSUPPORTED	Unsupported USB device is connected. Unsupported file system. Unsupported iPod is connected. USB device communication error.	Connect the applicable USB device, (see Owner's Manual) Connect the applicable iPod. (see Owner's Manual)
RETRY	The audio-navigation unit failed to synchronize with the iPod.	Appears when the system does not acknowledge the iPod. Reconnect the iPod.

USB Error Codes (Except DX Model Without Navigation)

USB ERROR CODES (EXCEPT DX MODEL WITHOUT NAVIGATION)

Error Code Displayed	Possible Cause	Solution
USB ERROR	USB adapter control unit Internal ROM Error.	Replace the USB adapter control unit.
BAD USB DEVICE/PLEASE CHECK/OWNERS MANUAL	The power supply is not supplied to USB device.	If the symptom is reproduced when the USB device is connected with another vehicle, it is a problem with the USB device. Substitute a USB adapter control unit or the cable if you cannot reproduce the symptom.
USB NO DATA	USB device is not connected.	If the code appears when the USB device is connected, go to USB device does not function.
USB NO SONG/iPod NO SONG	There is no file in the USB device or iPod.	Check the files in the USB device. There is a possibility that the files have been damaged, or are not supported.
UNPLAYABLE FILE	The audio unit cannot read the file(s).	Check the files in the USB device. There is a possibility that the files have been damaged. The WMA files or the AAC file cannot be read with the (DRM) copy protection rights.
UNSUPPORTED	Unsupported USB device is connected. Unsupported file system. USB device communication error.	Connect the applicable USB device. (see owner's manual)
UNSUPPORTED VER	Unsupported iPod is connected.	Connect the applicable iPod. (see owner's manual)
CONNECT RETRY	The audio unit failed to synchronize with the iPod.	Appears when the system does not acknowledge the iPod. Reconnect the iPod.

Audio Unit Error Codes

AUDIO UNIT ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
CODE ERROR 1	Anti-theft code mismatch (1^st try).	Enter the correct anti-theft code.
CODE ERROR E	Anti-theft code mismatch (10^th try).	Remove the No. 1 (15 A) fuse in the under-dash fuse/relay box, then reinsert it. You will have 10 more tries to enter the correct anti-theft code.